Briefly
Client
Private company (part of Deutsche Post DHL Group)
Industry
Logistics & shipping
Project
On-site CI for DHL employee interviews across Malaysia, requiring pre-vetted interpreters for compliance.
Challenge
Pre-screening interpreters for factory visits. Non-standard working conditions.
About the client
DHL
Operating in over 220 countries, DHL has more than 380,000 employees, offering worldwide shipping, courier, and supply chain management services.


The project
On-site CI for DHL employee interviews across Malaysia, requiring pre-vetted interpreters for compliance.
The challenge
DHL required interpreters to be pre-screened before engagement, with only pre-approved linguists allowed to participate. The factory visit settings involved high noise levels and industrial conditions, requiring adaptation from interpreters.


The outcome
Pre-screened interpreters met DHL’s expectations, leading to a successful engagement. The client re-hired interpreters for future sessions.
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